.snapshot-item{margin-bottom:1.5rem;padding-bottom:1.5rem;border-bottom:1px solid #f1f5f9}.snapshot-item:last-child{margin-bottom:0;padding-bottom:0;border-bottom:none}.snapshot-label{font-weight:600;color:#374151;font-size:.9rem;margin-bottom:.5rem}.snapshot-value{color:#6b7280;font-size:.9rem;line-height:1.5}.script-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;margin:1.5rem 0;overflow:hidden;box-shadow:0 2px 8px rgba(0,0,0,.05)}.script-header{background:linear-gradient(135deg,#f8fafc,#f1f5f9);padding:1.5rem;border-bottom:1px solid #e5e7eb;display:flex;align-items:center;gap:.75rem}.script-header i,.template-header i{color:#3b82f6;font-size:1.25rem}.script-header h4{margin:0;color:#1f2937;font-size:1.1rem;font-weight:600}.script-content{padding:1.5rem}.script-content p{font-style:italic}.email-template,.template-content pre{background:#1f2937;color:#e5e7eb;padding:1.5rem;border-radius:8px;font-family:ui-monospace,Menlo,Monaco,"Courier New",monospace;font-size:.9rem;line-height:1.5;overflow-x:auto;margin:0;border:1px solid #374151}.priority-list{display:flex;flex-direction:column;gap:1rem;margin:2rem 0}.priority-item{display:flex;align-items:flex-start;gap:1.5rem;padding:1.5rem;background:#fff;border:1px solid #e5e7eb;border-radius:12px;transition:all .3s ease}.priority-item:hover{border-color:#3b82f6;box-shadow:0 4px 12px rgba(59,130,246,.1)}.priority-number{width:50px;height:50px;background:linear-gradient(135deg,#3b82f6,#2563eb);border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:1.25rem;flex-shrink:0}.mistake-card h4,.priority-content h4{margin:0 0 .75rem;color:#1f2937;font-size:1.1rem}.mistake-card p,.priority-content p,.script-content p{margin:0;color:#6b7280;line-height:1.6}.mistakes-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:1.5rem;margin:2rem 0}.mistake-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:1.5rem;text-align:center;transition:all .3s ease;box-shadow:0 2px 8px rgba(0,0,0,.05)}.mistake-card:hover{transform:translateY(-4px);box-shadow:0 8px 25px rgba(0,0,0,.1);border-color:#ef4444}.mistake-icon{width:60px;height:60px;background:linear-gradient(135deg,#ef4444,#dc2626);border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 1rem;color:#fff;font-size:1.5rem}.mistake-card h4{margin:0 0 1rem}.mistake-card p{font-size:.9rem;line-height:1.5}.template-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;margin:1.5rem 0;overflow:hidden;box-shadow:0 2px 8px rgba(0,0,0,.05)}.template-header{background:linear-gradient(135deg,#f8fafc,#f1f5f9);padding:1.5rem;border-bottom:1px solid #e5e7eb;display:flex;align-items:center;gap:.75rem}.template-header h4{margin:0;color:#1f2937;font-size:1.1rem;font-weight:600}.template-content{padding:1.5rem}